Terms of Service
Thank you so much for deciding to invest in working with me as your coach. I am so excited about your journey ahead and honoured to be supporting you through this.
To continue to bring our “best selves” to the coaching process, it is important that we share the same understanding about how we will continue to work together, please therefore take a moment to read through the points below.
Your sessions are important to both of us, each session I will bring myself to the coaching sessions free from distractions and fully present, and respectfully request that you do the same.
We agree that we will each show up at the mutually scheduled time for our coaching session. If you have to reschedule you will do so with a minimum of 24 hours notice. If you show up later than 10 minutes to your session without prior notice, the session will be considered as no show and you would lose the session. I hope you’ll appreciate these healthy boundaries.
Please note all payments are nonrefundable & payment plans to be completed This contract will be deemed binding upon your first receipt of the first payment you make.
I reserve the right to change the fees/packages offered but will always honour the agreed rate for the agreed time period that was set at the beginning of our work together. However, should you decide to continue your coaching work with me (which would be amazing!) after the completion of the initial package, there’s no guarantee the rates will be the same.
I welcome communication & connection between our calls. It is my expectation that you will reach out if you hit a “sticky” spot that you would like some feedback on, and that you will share the successes that you have on the way to creating the business and life you love! My preferred way of communication is Facebook Messenger. When communicating between sessions, please make your messages brief and questions clear and direct. This way, you will get a ton of support from me in between the sessions. I am happy to answer as many questions as are on your mind. However, please leave essays for the coaching calls!
In regards to email communication, I will respond to your emails within 48 hours Monday-Friday. There will of course be minimal exceptions due to illness, travel and holidays. I will communicate clearly with you regarding times I am/will be unavailable.
Even though I encourage you to communicate in between the sessions as often as you need to feel fully supported, please be mindful of waiting for my approval before you decide or take inspired action. The ability to make fast decisions and take inspired action is one of the ‘musts’ for extraordinary success in business. We want you to develop this quality (if you don’t exercise it yet) and prevent you from being codependent on me.
I welcome your input and questions along the way. Our relationship is a collaborative one, and the more you put into it the more you will get out of it! Ask me questions, challenge my point of view, bring resources to the table that you’ve found, tell me where I’m wrong, and share with me your insights along the way. You are your own best expert even if you don’t know it yet (you will shortly!).
An important part of the coaching relationship is the coach’s role in providing challenges and encouraging the client to go beyond the comfort zone. However, this must always be done sensitively and appropriately for the individual client. During the process, some strong emotions and triggers may come up for you. I will be guiding you, instructing you, and working with you in ways that may be new, deep and sometimes challenging for you.
For your best results, full participation is required. If strong resistance comes up or feelings of intense discomfort, please always let me know.
Please can you come prepared to each of your coaching sessions. At the beginning of each session, I will ask you to update me about happenings since our last session, as well as set objectives for each particular session. Throughout this process, I will hold the big vision and mutually set objectives for you.
If I say or do something that upsets you or does not feel right, please let me know. I want to provide you with the service and support you need and believe that honesty and trust are critical for our relationship to grow. I want this to be an open and safe place for you to come with confidence, and I ask that you let me know if there is ever anything that you are concerned about in our work together, so that I can do what is necessary for you to be satisfied and happy.
You recognise that I will always have your best interest at heart and that, with hard work and an open mind, you can make life-changing strides in your life and business towards your goals. I operate from the mindset that absolutely anything is possible
and I will work with you to adopt this mindset too. However, I cannot offer any guarantee as your success is dependent on your effort outside of my coaching as well.
You recognise that in the course of our work together you may divulge goals, future plans, business affairs, job information, personal and other such private information. I will not, at any time, either directly or indirectly, voluntarily use any such information for my own benefit or disclose this information to a third party. I will not voluntarily disclose that we are in a coaching relationship without your permission.
I do appreciate honest testimonials about our work together, because it feels inspiring to other women to see you succeed in your journey. Your name, picture or video will only be shared with your permission.